Frequently Asked Questions (FAQ)

See the list below for our most frequently asked questions. If your question is not listed here, then please contact us.

Using CapSumo and complying with GDPR and CCPA?

If you use CapSumo and want to comply with Privacy Legislation – GDPR & CCPA, we recommend you do the following:

  • Update your consent notice on your website to include form-fills, just like you do for cookie data.
  • State your usage of CapSumo in any places you list your usage of tracking and cookies.

Who should use CapSumo?

CapSumo is the best lead capture software for:

  • Small to Medium Business Owners (SMB’s)
  • Digital Marketers
  • Marketing Agencies
  • Web Developers
  • Any business that spends time and money driving traffic to their website and uses web-forms for conversions.

If you want to grow your leads, email list, improve your website conversions, and reduce lead abandonment – CapSumo is built specifically for you.

What is required to use CapSumo?

CapSumo can be installed on nearly every website platform on the Internet, much like Google Analytics; and we integrate to all of your sales and marketing platforms or any of the other 1500+ integrations. The only requirement is to add custom JavaScript snippet. Copy and paste the Capsumo code snippet on any page that has a form. We’ve made it super easy to install yourself, or ask a developer friend for help.

When does the lead data show up?

You’ll see abandoned lead data begin to show up immediately after you paste the CapSumo code on the page that has your form.

Can I integrate CapSumo with my web applications, such as my CRM, email provider, remarketing provider, and Google Analytics?

Yes, it’s easy to Integrate CapSumo with your popular web applications. Through our Zapier integration you can sync both converted and abandoned leads to all of your CRM and Marketing Platforms or any of the other 1500+ integrations. Follow up with an email or put that lead into one of your workflows. You can also download a CSV file directly if you choose not to integrate.

Will your code snippet affect the performance of my site?

Not at all. The JavaScript is similar to Google Analytics™ and does not have any impact on page-load time. The code is asynchronous – which loads independently of all other page scripts and does not delay page loads.

Can I use CapSumo on my client websites?

Absolutely. We have a Partner Program as well. In case you wish to promote CapSumo, you can become our Partner and earn commissions.

How much does CapSumo cost?

Once the 30-day free trial period is over, our Standard paid plan starts at $29/mo. You can check out all your options on our Pricing Page.

Can I cancel my free trial?

You can cancel the trial anytime you like! But it’s our hope that once you start using CapSumo that you will instantly boost leads and revenue with the website traffic you already have.

What are the benefits of the annual plan?

In case you go on with the annual plan, you will save up to 30%.

Sounds great, how do I get my free trial?

It’s easy, just click
Start My Free Trial
No credit card needed.